Shipping Policy

   Yes, we ship WORLDWIDE! If you have an address, we'll ship there - regardless of where you are in the world. FREE SHIPPING on $70 (or more) orders to USA & CA (except during site wide sale periods).

   Because all products are made-to-order. Please give it around 3 to 7 business days* for your item(s) to be made before shipment. After your item(s) have been processed, you will receive a tracking code and approximate shipping times are as follows: 

  • United States: Avg. 3 - 5 business days (after fulfillment).
  • Canada: Avg. 6 - 10 business days (after fulfillment). 
  • United Kingdom: Avg. 6 - 14 business days (after fulfillment).  
  • Australia: Avg. 14 - 20 business days (after fulfillment).  
  • Rest of the world: Avg. 15 - 25 business days (after fulfillment).

- IMPORTANT -

   *However, during busier seasons and holidays like Thanksgiving or Christmas, it may take up the full 7 days until your product is ready to ship.

   Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs. If you see a "delivery exception" on your tracking code or if you think your order has not arrived, don't stress! Your local post office may be behind on shipments. Allow 1 to 3 days to pass beyond the expected delivery date. If your order still has not shown up at your door, contact your local post office. They should be able to trace your order. If neither of those options work, contact us via email: contact@sollenti.com and we will find out what happened and correct the situation for you.